Manhattan Home Design, a furnishings firm specializing in mid-century modern and contemporary pieces, settings itself as a company of " cost effective luxury." The firm provides a curated collection of furnishings, consisting of iconic recreations and initial designs, aiming to bring top notch, elegant pieces to a large target market.
Brand Approach and Products
The brand's core ideology, as highlighted by chief executive officer Becca Polak, is to give functional and fashionable furniture that forms the means individuals live. Polak, a previous business attorney who obtained Manhattan Home Design in Might 2024, brings a focus on customer-centric solution and high quality. The business's magazine consists of preferred things like the Mario Bellini Couch and the Ducaroy Sofa, often made with high-end products such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive consider Manhattan Home Design Reviews from both the business's web site and independent evaluation systems reveals a combined picture. The Sitejabber internet site supplies a specifically informing perspective, with an general score of 2.6 out of 5 celebrities, recommending a pattern of customer discontentment.
Positive Feedback:
Many consumers applaud the visual and high quality of the furniture, keeping in mind that items often surpass assumptions in regards to product and workmanship.
Some reviews from the company's web site highlight products as "statement-making" and " precisely what I required to draw the room together."
Older evaluations from third-party sites also state favorable experiences with product top quality and prompt shipment.
Negative Responses:
Much more current evaluations on independent websites like Sitejabber and Houzz repaint a much less beneficial image, with regular problems concerning solution, value, and misleading advertising and marketing.
Common grievances highlighted on Sitejabber and other systems include:
Poor customer care: Customers report a absence of interaction and difficulty resolving concerns.
Deceptive methods: There are points out of items being detailed as "in stock" when they are not, along with a "bait and switch" technique with furnishings top quality and sales.
Delivering and distribution concerns: Lengthy delays, unsatisfied orders, and harmed products upon arrival are regularly cited.
Problem with returns and reimbursements: Clients have reported significant challenges in obtaining refunds or substitutes for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her Manhattan Home Design Reviews background is in the business and lawful world, and she obtained the company with the objective of improving the on the internet furnishings buying experience. She is additionally a factor to the company's blog site, where she discusses interior design fads and tips. Her leadership is concentrated on curating ageless, top notch pieces and transforming the firm's reputation with a more customer-centric method.